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Financial Aid Office
Rancho Cucamonga Campus
SSA Building, Room 104
909/652-6199
financialaid@chaffey.edu


Rancho Cucamonga
Office Hours:
Monday and Thursday:
7:30 am to 7:00 pm
Tuesday and Wednesday:
7:30 am to 4:30 pm
Friday:
7:30 am to 2:00 pm


Financial Aid Office
Chino Campus
909/652-8140

*Please call for Office Hours*


Financial Aid Office
Fontana Campus
909/652-7417

*Please call for Office Hours*





 



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Financial Aid Frequently Asked Questions (FAQ’s)

Select a question, or download an Information Sheet.

Para información en español, oprima aquí.

What is Financial Aid?
What are the steps to receiving Financial Aid?
How do I Apply?
When should I apply?
How long does it take?
What’s a PIN# and where do I get one?
What if I make too much money?
How do I know if I’m eligible?
How do I check my status?
How do I accept my awards?
What is a “BOG” and how can I get one?
If I add late-start classes or add classes after school has already started,
will I still receive a disbursement?

If I receive a fee waiver after I pay for my classes, what do I do?
Do my grades matter?
What is a “grant”, and do I have to pay it back?
What is Federal Work Study?
How can I get a scholarship?
How do I get my $$?
Am I Dependent or Independent for 2010-2011?
When do I get my money??
Why did I receive less $$ than is listed on my award letter?
Can I get $$ at two schools during the same semester?






Q:  What is Financial Aid?

A:  A number of programs designed to help students with limited resources meet their educational expenses that are administered by the Financial Aid Office.  Programs include enrollment fee waivers, grants, federal work study and scholarships.    

 

Q:  How do I Apply?

A:  To apply, complete a Free Application for Federal Student Aid (FAFSA).  The FAFSA is available online at www.fafsa.ed.gov.  Be sure to include Chaffey College’s school code 001163 so that your FAFSA information is sent to us electronically by the Department of Education.  Also, in order for us to receive your information, be sure that your social security number is correct when completing the FAFSA and that it matches the social security number you provided on your enrollment application to Chaffey College.  

 

Q:  When should I apply?

A:  The ideal time to apply is between January 1 and March 2 to assure your application is processed in time for fall and that all available aid is offered to you.  The priority deadline to apply is March 2; however, you can still apply after this date.  Remember, the longer you take to apply, the longer you will have to wait to be processed, and some awards are offered only on a first-come, first-serve basis.


Q:  How long does it take?

A:  Electronically after completion, the FAFSA is processed between 48-72 hours as long as all sections are complete with student (and parent, if necessary) signatures.  After the FAFSA has been processed by the Department of Education, Chaffey College will receive the electronic results of the FAFSA within approximately 7-10 business days as long as the student has already completed their application for admission to the college.  Please make sure that Chaffey’s school code (001163) is on the FAFSA application.  After Chaffey College receives the FAFSA results, it may take 6-8 weeks for processing.  Aid is not available on the first day of school.  Students will need to be prepared to purchase books and supplies.

 

Q:  What is a PIN# and how do I get one?

A:  You can use your U.S. Department of Education PIN (Personal Identification Number) to electronically sign your FAFSA.  A PIN# is the quickest and easiest way to sign your FAFSA application… And it’s FREE!  Visit http://www.pin.ed.gov to apply.



Q:  But what if I or my parents make too much money?  I don’t think I’m eligible?

A:  Leave eligibility up to the Department of Education and the Financial Aid Office to determine. Just apply.  Many students are eligible for some type of aid.


Q:  How do I know if I am eligible? What types of aid will I get?

A:  You will be contacted by the Financial Aid Office once eligibility is determined and your awards have been offered to you and also, if additional information is needed to continue processing for various types of financial aid.  The federal government selects students at random for a process called Verification.  If you are selected, the Financial Aid Office will request copies of your and/or your parents’ signed federal 1040 taxes (and w-2’s) to verify information is correct.  Usually the enrollment fee waiver/BOGW will be automatically offered to you as soon as the Financial Aid Office receives your FAFSA results electronically, as long as all appropriate information and signatures are on the FAFSA application.  After we have contacted you, be sure to accept your awards online at the My ChaffeyView site by selecting “Accept or Reject My Awards”. You can also check the status of your awards and if documents are needed online at My ChaffeyView.

Q:  How do I check my status?

A:  To check your status, visit the My ChaffeyView website.  Scroll down to the Financial Aid portion of the page on the bottom left-hand side.  To see if you have any offered awards, select "Financial Aid Award Letter".  To check and see if there is any documents missing or needed to process your file, select "My Documents".  You must accept your awards online to get funding disbursed.

 

Q:  How do I accept my awards?

A: The Financial Aid Office has decided to "Go Green" as of August 2008, and send notification postcards out to students instead of paper award letters.  The faster and easier way, is to visit the My ChaffeyView website periodically to check on your award status.  Once on the MyChaffeyView site, scroll down to the Financial Aid portion of the page on the bottom left-hand side and select "Accept or Reject my Financial Aid Awards".

Q:  What is a BOG and how can I get one?

A:  The BOGW program is for eligible California residents to help pay for tuition.  The BOGW is an electronic transaction from the Financial Aid Office to the Cashier’s Office which will waive the enrollment cost per unit (whether it be 1 unit or 21 units), the health cost, and a portion of your parking permit for Fall and Spring semesters.  The BOGW does not have to be paid back.  You may be eligible for a fee waiver even if you are not eligible for other types of aid.  Fee waivers do not apply to class material fees or the College Services Fee.  Students are responsible for making sure all fees have been paid.  If you must pay for your enrollment fees before your fee waiver is awarded, your tuition cost will be refunded to you once your fee waiver is processed as long as your fee waiver is awarded during that same semester.  Please note that refunds will only be processed on permanent fee waivers.  Temporary fee waivers or "Bog-T's" are not included in the refund policy.  Please visit the Cashier's Office website for answers to other refund questions.

Eligibility for the BOGW will be automatically determined as soon as the Financial Aid Office receives the results of your FAFSA electronically.  You will be contacted by the Financial Aid Office once eligibility is determined.  You can also check the status of your awards and if documents are needed online at www.chaffey.edu/chaffeyview. Students who are currently receiving benefits from TANF/Cal Works, SSI/SSP, General Relief, or a certified veteran dependent by California Department of Veteran Affairs are eligible for a BOGW as long as they are California residents.  Just bring current proof of benefits (dated within the last 30 days) to the Financial Aid Office and our staff will provide you with a short BOGW application to complete.  You will still need to complete the FAFSA to apply for other types of financial aid.

 

Q:  If I receive a fee waiver after I pay for my classes, what do I do?

A: The Chaffey College Cashier's Office has a new "automatic refund policy".  All students need to do is ensure that they have a permanent BOG fee waiver before the end of the school semester and they will be refunded their tuition cost per unit along with their health fee and a portion of their parking permit cost.  Please remember:  the only way to get a refund for a term is to ensure your BOG was processed before the end of that term...unfortunately, there are no exceptions to this policy.  For further general refund questions or information about refund statuses; please visit the Cashier's Office website.

Q:  Do my grades matter?

A:  Yes.  All students who apply for Financial Aid will have their academics reviewed to verify that they are making "SAP" or Satisfactory Academic Progress.  Maintaining this academic progress means that students refrain from receiving grades such as "W's", "F's", "IP's" or "NC's" on their academic transcripts.  Students must also keep their GPA above 2.0 and cannot exceed the allowable degree applicable units to complete an A.A., A.S., Vocational Certificate or Transfer program.  Please see our SAP Policy for more information.

 


Q:  What are grants?

A:  The greatest source of grant funds is the Federal Pell Grant which is federal money awarded to students based on financial need (determined by your FAFSA information) and in most cases, does not have to be paid back.  Cal Grants are also available which are state funds awarded in addition to the Federal Pell Grant.  Students are responsible for the up-front cost of books and supplies; however if determined eligible, students will receive money deposited directly into student bank accounts. 

For federal grants, students must be enrolled in a degree, certificate, or transfer program; have a high school diploma or equivalent, or pass an Ability to Benefit test; demonstrate financial need (determined by completing a FAFSA); maintain satisfactory academic progress; and be a citizen or permanent resident of the United States.

For state grants such as Cal Grants, students must be a California resident, meet requirements for the federal grants, and submit a GPA Verification form to the California Student Aid Commission (CSAC) in addition to completing the FAFSA by March 2.  Cal Grant recipients are selected by CSAC.  Community College students will be given a second opportunity to submit GPA Verification, if not selected on the first cycle, of September 2.

You will be contacted by the Financial Aid Office once your eligibility is determined and your awards have been offered to you. 

 

Q:  What is Federal Work Study?

A:  Students may be eligible for part-time employment through the Federal Work Study (FWS) program.  Students may work up to 20 hours per week and earn a monthly paycheck.  Federal Work Study awards are determined by financial need (by completing the FAFSA) and available to students enrolled in six (6) or more units per semester.  FWS job listings are posted in the Student Employment office for eligible FWS students and are filled on a first-come, first-serve basis.  The Student Employment office can be contacted at (909) 652-6511.  Need more information?? Feel free to print out one of our Federal Workstudy Information Flyers.

 


Q:  How can I qualify for a scholarship?

A:  Scholarships are usually, but not always, based on a combination of need and merit.  Available scholarship applications may be available at the Financial Aid Office, or check out our Financial Aid Scholarship page for more scholarship information.  Students may also contact Student Activities and the Chaffey College Foundation for other available scholarships.

 



Q:  Okay! Now, that I have completed my FAFSA, turned in all requested documents, and accepted my awards on-line, how do I access my funds? 

A:  Through a joint agreement with Chaffey College and the Chaffey Federal Credit Union (CFCU - www.chaffey.com), financial aid disbursements are deposited electronically to a free ATM account set up for you at the credit union.  Please download the Financial Aid Disbursement Q & A for all information pertaining to accessing disbursement funds.  Once your account is opened, an ATM card will be ordered for you.  Students also have the option of having the funds disbursed to their personal bank accounts.  If a student chooses to have their disbursement transferred to an alternate account, they will need to fill out the ACH Transfer Request form.  All ACH Transfer Request forms need to be turned into the Chaffey Federal Credit Union.  Visit the Chaffey Federal Credit Union's website for office locations.

 


Q:  Am I Dependent or Independent for 2010-2011?

A:
 Can you answer “YES” to any one of the following questions?:

  • Were you born before January 1st, 1987?
  • At the beginning of the 2010-2011 school year, will you be working on a master’s or doctorate program?
  • As of today, are you married?
  • Do you have children who receive more than half of their support from you?
  • Do you have dependents (other than your children or spouse) who live with you and who receive more than half of their support from you, now and through June 30th, 2011?
  • Are (a) both of your parents deceased, or (b) are you (or were you until age 18) a ward/dependent of the court? (official documentation will be needed to determine eligibility)
  • Are you a veteran of the U.S. Armed Forces?
**NEW DEPENDENCY STATUS QUESTIONS FOR 2010-2011!**
Please note: Official documentation will be required to determine eligibility for any dependency situations listed below.
  • Are you or were you an emancipated minor as determined by a court in your state of legal residence? 
  • Are you or were you in legal guardianship as determined by a court in your state of legal residence? 
  • At any time on or after July 1, 2009, did your high school or school district homeless liaison determine that you were an unaccompanied youth who was homeless?
  • At any time on or after July 1, 2009, did the director of an emergency shelter or transitional housing program funded by the U.S. Department of Housing and Urban Development determine that you were an unaccompanied youth who was homeless?
  • At any time on or after July 1, 2009, did the director of a runaway or homeless youth basic center or transitional living program determine that you were an unaccompanied youth who was homeless or were self-supporting and at risk of being homeless?
If you answered yes to any of these questions, you are considered an Independent student.  If you answered “no” to all of these questions, regardless of your living situation, you are considered a Dependent student for all Federal Funding purposes.


Q:  When do I get my money?

A:  The first disbursement of federal grants for Fall 2010 and Spring 2011 are currently pending.  Correspondance will be sent out to students once the initial disbursement schedule has been finalized.

The Financial Aid Office will disburse aid in two payments per semester.  Students enrolled in less that full-time units will receive an adjusted amount based on their enrollment status.  Students enrolled in less than six (6) units, and if eligible at "less-than half-time status", will receive a prorated amount of their disbursement funds.  Normally, state grants are disbursed 2-3 weeks after a student receives their federal aid.  Disbursements are based on classes that start during the first week of the semester.  

Q:  Why did I receive less $$ than is listed on my award letter?

A:  Your Financial Aid award letter amounts are based on full-time enrollment.  If you are enrolled in less than full-time units, you may still be eligible for a disbursement of funding - however, the amount will be based on the number of units of enrollment.  The break-up of funding percentages is as follows:

12 or more units = full-time enrollment (100% of offered funding for term)
9.0 - 11.5 units = 3/4-time enrollment (75% of offered funding for term)
6.0 - 8.5 units = 1/2-time enrollment (50% of offered funding for term)
5.5 or less units = less than half-time enrollment (please visit Financial Aid Office for inquiries of less than half-time enrollment disbursement criteria)

*Please note:  Classes that do not start the first week of the term/semester may be considered "late start classes".  Funding for such classes will not be available for the first disbursement of the semester.  














Q:  If I add late-start classes, will I still receive a disbursement?  If I add classes after school has already started, will I still receive a disbursement?

A:   If you add a class that starts late, meaning it does not start the first week of school, the Financial Aid Office will only receive notification of your enrollment after the last date to drop the class without a "W".  This date is also called a "census date".  However, classes that are added after the last date to add full-term classes will not be calculated into a student's disbursement.  Adjustments cannot be made for classes added after the census date.  The main classes affected by this policy are "open entry classes", such as PEACT-30, PEACT-30A and ART-68B.  
Disbursement for late start classes or late added classes will be available after the mid point of the term.  





Q:  Can I get $$ at two schools during the same semester?

A:  No.  Both Federal and State Aid can only be received at one school for one semester.  A student is eligible to receive funding at two different schools during the same year; however, the terms of the institutions may not overlap.  Exception to this rule is the BOG (Board of Governor's) fee wavier.  A student may receive a BOG fee wavier at as many schools as they are eligible, for the same term concurrently.

















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